Understand and (re)develop your system to meet your specifications and requirements in an efficient manner
- Workflow Studies – Deep dive through observational study and focus groups to understand and document current workflow with an eye towards improvement
- Process Improvement – Using agreed-upon goals and principles, develop a framework for work process while eliminating redundancies and inefficiencies
- Bottleneck Analysis– Identify the bottlenecks in the system that with intervention can improve overall efficiency or if eliminated can improve overall productivity